Need help?
If you have any doubt about carrying out your order or your design needs some specific alterations contact with us. We will advice you or send you a personal quote regarding any alterations you may require.
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Important Notes
1) Please provide the design in the highest resolution possible, preferably in a vector format such as EPS, AI (Adobe Illustrator) or SVG, Corel
2) If your design does not meet our high-definition standards, we will contact you to discuss alternative solutions.
3) If your design requires additional work due to its complexity, this may result in an increased cost.
4) For special stickers (blackboard stickers, printed on translucent stickers, or any other...), please contact us at info.asia@tenstickers.com.
5) If you experience difficulties uploading your image due to file size or format restrictions, you can send it to us via email at info.asia@tenstickers.com.
6) All our stickers come with a matte finish.
7) If your design requires background removal (cut out), ensure that the thinnest elements are at least 4 mm thick to avoid cutting issues.
8) The size of your sticker will be calculated proportionally to the design you upload. If your image includes white margins, we recommend removing them. We will use the maximum height or width you specify as a reference while maintaining the original proportions.
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